Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 30 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
RAYGUN is committed to ethical fashion. We partner with manufacturers who prioritize sustainable materials and fair labor practices across our entire supply chain.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email us at [email protected] within 48 hours of delivery with photos of the damage, and we will arrange a replacement.